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Jamaica Cottage Shop, Inc. protects clients by guaranteeing all products with a no-hassle warranty. Our organizations attempts to abide by the highest moral ethical standards. We work diligently to provide a high quality product that will stand up to the rigors of everyday use.*All Jamaica Cottage Shop structures are covered for a period of two years for defects in materials and workmanship. We will repair or replace any defects at our discretion. Our manufacturing and shipping process is closely scrutinized, however, should you have any concerns whatsoever, our toll free line offers prompt and courteous assistance.
What voids the warranty?
This warranty is null and void if the site is not prepared according to our recommendations prior to delivery, or if the cottage is moved or altered by anyone other than a JCS professional. This included, but is not limited to additions, cutting, changing the building.
Any damages caused by lack of maintenance, vandalism, or improper installations (not performed by a JCS employee) are not covered under this warranty. This warranty does not include acts of god, fire, flood, windstorms, doors or windows, damage due to misuse, accident, neglect or any building that has been altered in any way. Leveling, sagging and/or shifting are natural occurrences and are not covered under this warranty. Wood is a natural substance that is affected by weather conditions and must be properly maintained. This warranty does not extend to color change due to normal weathering. Seasonal cracks and chips are natural characteristics of wood and are excluded from warranty.
This warranty does not cover the cost of labor for replacement of any defective part. Jamaica Cottage Shop will repair or replace the defective item free of charge within the stated warranty period, provided that the defective part is returned for inspection. The part will be sent out the next business day. The consumer will be responsible for the cost of shipping the defective part back to us and Jamaica Cottage Shop will be responsible for the cost of shipping the replaced part back to the consumer.
Jamaica Cottage Shop gives no other guarantee expressed or implied, either written or oral. This warranty may change at any time.
*Important - termite prone areas mid Atlantic and southern states Hemlock and pine will not stand up to termites
A termite shield made from non-corrosive metal such as aluminum should be in place to deter termite damage. Cedar and pressure treated lumber is encouraged in these termite prone areas.
JCS is a BBB Accredited Business
www.bbb.org
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